CR77 Privacy Policy – Our Commitment to Protecting Your Information

01. Introduction

Cr77 is one of Bangladesh's most trusted online gaming platforms. We place the highest priority on our members' privacy. This Privacy Policy clearly explains how cr77 collects, uses, stores, and protects your information.

We believe every member has the right to know how their information is being used. That's why we've written this policy in plain, clear English — with no complicated legal jargon.

This privacy policy applies to all cr77 services — including the website, mobile app, and live chat support.

02. What Information We Collect

Cr77 only collects information that is necessary to deliver our services. We have no interest in collecting data we don't need.

03. How We Collect Information

Cr77 collects information through various methods. You have the right to know about each of them.

• Provided Directly: Information you provide directly during registration, KYC verification, support chat, and payment.
• Automatic Collection: When you use CR77, technical information is collected through cookies, log files, and tracking technologies.
• From Third Parties: Limited data may be received from payment gateways and identity verification services.

04. Purpose of Data Use

Your information is used only for specific, defined purposes. cr77 never uses your data beyond what has been approved.

• Account Management: To enable registration, login, and account security.
• Payment Processing: To securely process deposits and withdrawals.
• KYC Verification: To verify age and identity and prevent fraudulent activity.
• Customer Support: To address your questions and resolve any complaints.
• Promotional Communications: To keep you informed about bonuses and offers (you can opt out of this at any time).
• Service Improvement: Analysis of usage statistics to improve the platform experience.
• Security: To detect and prevent fraud, money laundering, and illegal activities.

05. Data Sharing

Cr77 does not sell your information to third parties. However, limited data may be shared in certain circumstances.

• Service Providers: Only the necessary data is shared with payment gateway and identity verification service providers.
• Legal Obligations: Information may be disclosed in response to a court order or a lawful request from a government authority.
• Fraud Prevention: Information may be shared with gaming industry security organizations when necessary.

06. Cookies Policy

The cr77 website uses cookies. Cookies are small files stored in your browser that help us recognize you.

• Essential Cookies: To maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: To remember your preferences (such as language settings).
• Analytics Cookies: To analyze site usage. You may opt out of this.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain site functionality.

07. Data Retention Period

CR77 does not store your information indefinitely. Each type of data has a defined retention period.

• Account Information: For the duration your account is active and for 5 years after closure.
• Financial Transaction Records: Up to 7 years as required by law.
• KYC Documents: 5 years after account closure.
• Game History: Up to 3 years.
• Support Chat: Up to 2 years.

08. Your Rights

Every CR77 member has specific rights over their own data. To exercise these rights, please contact our support team.

09. Children's Privacy

Cr77 is strictly prohibited for anyone under 18. We do not knowingly collect personal data from children or minors.

• If anyone under 18 registers, their account will be closed immediately.
• If we become aware that a minor's data is in our database, we will delete it immediately.
• If parents have any concerns, please contact us at support@cr77.ws.

10. Security Measures

Cr77 uses industry-leading security technology to keep your data protected.

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Firewall Protection: Advanced firewalls block unauthorized access.
• Two-Factor Authentication (2FA): An additional layer of security.
• Regular Security Audits: Third-party experts conduct regular system audits.
• Restricted Access: Only authorized personnel can access information on a need-to-know basis.

11. Policy Changes

Cr77 may update this Privacy Policy as needed. If changes are made, we will:

• We will post a notice at the top of the website.
• We will notify you at your registered email address.
• We will update the "Last Updated" date at the top of the page.

Continued use of cr77 after any changes takes effect will be considered acceptance of the updated policy.

12. Contact

Contact us for any privacy-related questions, complaints, or requests.

• Email: support@cr77.ws
• Live Chat: Available 24/7 via website or app

We typically respond to privacy-related requests within 48 hours. Complex requests may take longer.